FREQUENTLY ASKED QUESTIONS

How do I track my order?

Once your order ships, you’ll receive an email with a tracking link so you can easily monitor your delivery status.

How long does shipping take?

Shipping times vary by location, but most orders are delivered within 7–14 business days. You’ll receive tracking information once your order is shipped.

Can I return or exchange an item?

Yes! If you’re not fully satisfied, you can return or exchange your item within 14 days of delivery. Please ensure the product is unused and in its original packaging.

How can I contact customer support?

You can reach our support team anytime through our Contact us page or by emailing us — we’re always happy to help.

What products can I find at HookUpCo?

HookUpCo offers a variety of outdoor gear, beachwear, and travel essentials designed for adventure lovers and free spirits.

What types of products does HookUpCo offer?

We offer a wide range of outdoor essentials, beachwear, and travel accessories — perfect for adventures, vacations, and everyday exploration.

Why are there duplicate products side by side with different prices?

If you see a product listed twice on this site: It's typically intentional.

We may be actively testing two sources side-by-side to guarantee you receive the absolute best quality, pricing consistency and reliability from our manufacturers and suppliers.

It could also be due to availability of different styles, selections, colors, sizes or variables available, through our sources or warehouses.